Our cut, our maths, in the open.

5% + £0.50 per ticket, passed to the buyer by default. Free events are always free.

Organisers can choose to absorb the fee so punters pay face value. The fee structure is quoted server-side at the Stripe Checkout session — the buyer sees the breakdown above the pay button, every time.

Promoters processing over £50,000 GMV per quarter automatically drop to 3.5% + £0.40. No negotiation, no paperwork, no “contact sales”. The admin applies the lower rule and it takes effect next session.

Stripe’s standard card fee applies on top of our platform fee: 1.5% + 20p for UK cards, 2.5% for international. That’s taken by Stripe directly from the charge — we don’t touch it.

T+7 days from event end by default. Stripe transfers to your connected bank account (1–2 business days to clear).

After 3 successful events, trusted promoters can switch to T+48h. Optional instant payouts available on request at a slightly higher commission to cover chargeback risk.

We reverse our platform fee in full on any refund. The Stripe card fee is non-refundable (Stripe’s policy). Chargebacks are Stripe-managed with evidence drawn from our scan logs + device fingerprints.

For cancelled events, refunds flow through automatically within 24h of the organiser marking the event cancelled.

• Listing fees
• Monthly subscriptions
• Per-event publishing fees
• Storage / bandwidth for your images
• Support calls